Welcome to the City of Pacific Utility BillPay Portal
The City has entered into an agreement with Forte to provide this automated payment service. Forte will charge a “Convenience Fee” of 2.5% with a minimum of $1.95 for credit/debit cards. If paying with an eCheck the fees are as follows:
• Up to $50,000.00: $1.75
• $50,000.01 - $75,000.00: $3.00
• $75,000.01 - $100,000.00: $6.00
• $100,000.01 - $150,000.00: $10.00
• $150,000.01 - $250,000.00: $15.00
The “Convenience Fee” is not a part of your bill, and the City of Pacific will not receive any portion of the fee associated with this service.
Please Note: If your water is shut off or you need immediate attention for water service please contact 636-271-0500 prior to making payment to ensure service is reinstated in a timely manner.
If your water is shut off an additional $ 25.00 fee is added to the bill
To view your balance due, please select NEXT and enter your account number in the search box. If you need assistance, please call (636) 271-0500